Sprayground Support

Everything you need to know about our limited edition drops, shipping, and returns.

How long does shipping take for new drops?

Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-14 business days depending on customs clearance.

What is your return policy?

We offer a 30-day return policy for items in original, unused condition with all tags attached. Please note that limited edition collaborations may be subject to final sale terms.

Are Sprayground bags water-resistant?

Most Sprayground backpacks are constructed with durable 900D water-resistant fabric to protect your gear from the elements, though they are not fully submersible.

How can I verify that my bag is authentic?

Every authentic Sprayground product comes with a unique hangtag and internal branded lining. We recommend purchasing exclusively through our official website or authorized retailers to avoid counterfeits.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of the order.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options like Afterpay and Klarna for eligible customers.